What Is Mediation?

In mediation, the mediator meets with both parties (sometimes jointly, sometimes separately in 'caucuses') to help them understand each other's positions, explore interests, and identify potential resolutions. Mediators are trained in negotiation and conflict resolution but are not judges — they cannot force an outcome. If the parties reach an agreement, it is typically documented in a written settlement agreement that becomes legally binding. Mediation is common in commercial disputes, employment conflicts, family law, and community disputes. It is generally confidential — statements made during mediation cannot be used in court. The success rate for mediation is high (often 70–80% of cases settle) because it allows parties to craft solutions that litigation cannot provide, such as ongoing business relationships, non-monetary remedies, and privacy.

Mediation can resolve disputes faster, cheaper, and with more privacy than litigation — often preserving business relationships that a court battle would destroy. A business attorney can help you decide when mediation is the right approach, how to select a qualified mediator, and how to prepare effectively.